Welcome to Volpi Donna Online Store
Welcome to Volpi Donna

Terms, Conditions & Privacy Policy

GENERAL CONDITIONS OF SALE

1. PURPOSE OF THE CONTRACT
1.1 This electronic contract relates to the sale by the company Volpidonna srl unipersonale (Henceforth -the seller-), of products, with particular reference, but not exclusively, to products of clothing, and in general to products related to the environment of the fashion, as well as accessories of various kinds similar to that field ( henceforth Products- -i), purchased by a customer (hereinafter, -the customer-), chosen from among those offered on www.volpidonna.com web site (hereinafter -the Site-).

2. SELLER’S DATA
2.1 The Vendor is identified as follows: Volpidonna srl unipersonale based in L.go San Giorgio 101/103, 41121 Modena Italy, VAT N.IT02852140363
2.2. The Seller is the owner of www.volpidonna.com website, through which conducts e-commerce activities.
2.3 Customer complaints should be sent to the registered office of the Seller specified in paragraph 2.1 above, or preferably to the following email address: info@volpidonna.com

3. PROCEDURE FOR THE CONCLUSION OF THE AGREEMENT
3.1 The Seller, on-site, public supply of products to be considered as an offer to the public pursuant to art. 1336 Italian Civil Code, full of indications of price, availability, shipping costs, terms of payment and delivery and warranty.
3.2 The Customer may proceed to the purchase of products offered by the Seller is online through the Site, or by telephone to order and any conditions attached thereto, following the smooth application of the following procedure:
3.2.1. the customer first has the burden to read the general conditions of use and information on the processing of personal data and lends itself, if it sees fit, the consent to the processing of data not strictly related to the purposes of the collection (the so-called treatments optional);
3.2.2. the client proceeds to their registration by filling in the registration form provided by the Seller, specifying the address where he wants it delivered the goods (shipping address);
3.2.3. The customer then reads carefully, accept and print and / or store a copy of these general conditions of sale, for future use;
3.2.4. Customer chooses, among those available, the methods of delivery and payment;
3.2.5. The customer finally confirm and send the order.
3.3 The contract is concluded when the customer acceptance -by lend only after it has been read the general conditions of use and the information concerning the processing of personal data and has provided the data, read, approved and printed and / or stored, these general conditions of contract, provided the shipping address and choose the desired payment option among those available is recorded by the server where are stored pages of the website.
3.4 The Seller will inform the customer of receipt of the order, confirming the successful conclusion of the sales contract, by email sent to the email address specified by the customer at the time of its registration, containing the date and l ‘ total amount of the order and detail of the same.
3.5 Before the confirmation and sending the order, the customer will be given a summary containing the unit cost of each product chosen, the total cost when you purchase more products and total costs of transport and delivery.

4. PRICE
The price of each product offered for sale on the Site by the Seller is inclusive of Value Added Tax (VAT) and any other tax or fee.

5. RULES ‘OF SHIPPING AND DELIVERY CHARGES
5.1 There remain the sole responsibility of the customer, if any, the shipping costs and delivery of the Products purchased on the Site of the Seller, in the amount indicated in the offer published on the same site, visible during the purchase process and exposed in special space called “Shipping.” The shipping costs are:
· Italy (except when differently specificated): € 6,5 (Free on order over 99,99 €)
· Sicily & Calabria (Italy): € 10 (Free on order over 99,99 €)
· Modena (Italy): € 4,5 (Free on order over 99,99 €)
· Sardinia (Italy): € 10,50 (Free on order over 99,99 €)
· Europe (geographical area) € 30
· U.S.A., Canada and South America: 45 €
· South Korea, China, Japan, Hong Kong, Indonesia, Australia, New Zeland, Laos, Malaysia & Macau: € 80
· Other destinations: € 90
5.2 The shipping and delivery expenses, if any, will be applied at a fixed rate regardless of the ordered quantity of products as evidenced clearly to the Customer during the purchase process, vary depending on the quantity of the ordered products.
5.3 Payment of the price of products purchased by the customer on-site and shipping and delivery costs, as per Articles. 4:05 of these General Terms and Conditions, shall be made according to the method of payment identified by the Client among those available on the site and are compatible with the option of shipment and delivery by the customer selected.
5.4 The Products will be delivered to the address specified by the customer.
5.5 The couriers for deliveries not normally carried out preventive calls nor handle requests for delivery of shipments at particular times.
5.6 The shipment will be via Express Courier.
5.7 Products are delivered to the carrier by the Seller usually within 3 business days following the time when the same products are actually available in your warehouse, except as provided in Art. 8.
5.8 The shipments will be delivered according to the shipping address within:
· Shipping in Italy: 1-4 working days
· Shipping in Europe (geographical): 2-6 business days
· Shipping in U.S.A., Canada and South America: 3-10 working days.
· Shipping in other countries: 5-20 working days
Volpidonna srl unipersonale It is not responsible for any delay due to customs operations and controls, or to major force outside the control of Volpidonna srl unipersonale – During the sale or promotions periods shipments may take longer up to 48h.
5.9 In case of failure of the Product for the absence of the recipient at the customer, the courier will leave a non-delivery notice with a phone number and an invitation to the Customer to contact him; in any case it, the next day, a new delivery attempt. If within 48 hours of non-delivery to the customer will not take any telephone contact, the carrier shall be entitled to return the product to the seller.

6. PAYMENT BY CREDIT CARD, PAY PAL and MARK ON DELIVERY
6.1 Payment will be payable by cash (only for Italy and with a supplement of 10 € with mark on delivery), credit card or Pay Pal system; the relevant procedure will be accessible during the confirmation and sending the order by the customer.
6.2 At no time during the purchase procedure, the Seller will be able to know the Customer’s credit card number, as their number will be forwarded directly to the manager of banking service through a secure connection.
6.3 The amount concerning purchases made by credit card, is moved when ordering.

7. PRODUCT AVAILABILITY
7.1 The customer can complete the purchase process, with the confirmation and sending the order, only for available products.
7.2 In any case, for whatever reason, Seller does not cope with the order due to unavailability, even temporary, of the Product or any other cause, will apply to customers who act as consumers, the provision establishing Legislative Decree no. 206/2005 (Consumer Code).

8. WARRANTIES. ASSISTANCE. LIMITATION OF LIABILITY OF SELLER
8.1 The Products sold by Seller are subject, in the case of purchase by consumers, the rules provided for by Italian Legislative Decree no. 24/2002 on the subject of sale and guarantees of consumer goods and, as there is not expected, the rules of civil code and other applicable laws. The guarantee applies to the product that has defects of conformity and / or malfunctions not evident at the time of purchase, provided that the products are used properly and with due diligence, in compliance with the operating rules therein.
8.2 In any event the guarantee will not be payable by the Seller in case of negligence and carelessness by the customer in the use of the Products.
8.3 ch customer is acting as a consumer is the owner of the rights provided by Articles. 114 et seq. Italian Legislative Decree no. 06/09/05 n. 206.
8.4 The malfunction of the Product must be reported, with the procedure referred to in Article 2.3, the customer, in writing, to the Seller within the period of fifteen days from delivery of the product, with a brief description of the fault. The Customer undertakes to verify the correct operation of the product, and its correspondence with the order, immediately after its delivery.
8.5 Seller is not responsible for any fraudulent or illegal use that is made by the customer or a third party credit card, at the time of payment of the product purchased.

9. OBLIGATIONS OF THE CUSTOMER 9.1 The Customer undertakes to print and / or store and so to keep these general conditions of contract, the information concerning the processing of personal data and the order form, prior to acceptance expressed to be effected by typing icon on the confirmation and sending the order.
9.2 Customer is prohibited to provide false information, pure fantasy or otherwise referred to a third party, non-existent or foreign, in filling out the order form, or in the payment process by credit card.
9.3 The customer must verify the integrity of the package delivered by courier, containing the Products purchased by Seller. In particular, the package that will be delivered will not be tampered with, having to be intact custom adhesive tape used by the Seller in packaging to seal the neck and the plastic wrap. Any disputes of any kind, relating to the lack and / or differences of some of the products ordered in the package delivered, must be moved by the customer directly to the carrier, at the moment of delivery of the package. The Seller shall not be deemed valid and will not accept late and subsequent disputes.
9.4 If the customer chooses to send the purchased items to a different address from the one entered at the time of registration on the Site, it shall ensure that third-residents, or otherwise present at the home, are aware of the expedition carried out there and in any case, they have given the customer prior consent to receive the products from those purchased on the Site. in such cases, the customer will be liable to the Seller for the rejection of the third to receive the products and undertakes to indemnify and hold harmless the Seller from any action, right, claims, demands, claims that he must be from those brought against the Seller for reasons also indirectly connected to the delivery at their home, the products purchased by the customer on site.
9.5 The Customer is liable for any damage for breach of the obligations referred to in paragraphs 1, 2 and 3 of this Article arising either ends of the Seller.
9.6 The Client declares, assuming full and unconditional responsibility for their statements both to civilian purposes, as for criminal purposes, that the data provided by filling in the order form are:
a) exclusively relate to him, namely:
b) in relation to third parties, by whom he has previously acquired consent to said data communication for the purposes mentioned in the privacy, in the manner and form required by Italian Legislative Decree. n. 196/2003 (Privacy Code).
The Customer therefore agrees to indemnify the Seller in respect of any damages, expenses or costs that may derive for the unlawful communication effect of data of third parties by the Customer by completing the order form.

10. RIGHT OF WITHDRAWAL AND GOOD RETURN
10.1 The Customer is entitled to terminate this contract without penalty and without having to specify the reason, within fourteen working days from the day of receipt of the Product. The right of withdrawal is only allowed to the customer that is to be “consumer” pursuant to and for the effects of Italian Legislative Decree no. 09/06/05 n. 206.
10.2 The Customer shall exercise the right referred to in paragraph 1 above by priority mail with return receipt to the Seller: Volpidonna srl unipersonale L.go San Giorgio 101/103, 41121 Modena Italy, also indicated on the Home Page.
10.3 The Customer who has exercised his right of withdrawal in the manner and within the terms of the preceding articles shall be required to return the goods delivered within a period of fifteen working days from the date of receipt of the goods, with shipping costs and return to their own load. In this case, it is an essential condition for exercising the right of withdrawal of the essential integrity of the property to be returned.
10.4 If the customer exercises his right of withdrawal, the Seller is obliged to return what it has received in payment for the product and shipping costs, within thirty days following the delivery of the Products by the Customer.

11. TERMINATION CLAUSE
11.1 If the Client defaults than bonds in art. 10 of this contract or obligation of payment of the price, this agreement will terminate automatically, ex art 1456 cc, from the date of dispatch of the fax message, or e-mail communication by which the Seller declares its intention to invoke of this termination clause.

12. Governing law and dispute resolution
12.1 The General Conditions of Sale are governed by Italian law and in particular, for the customer who turns out to be a “consumer” within the meaning and the effects of Italian Legislative Decree no. 09/06/05 n. 206, by the same legislative decree, with specific reference to legislation on distance contracts and by Italian Legislative Decree No 9 April 2003. 70 on certain aspects of electronic commerce.

13. INTELLECTUAL PROPERTY RIGHTS
13.1 the Seller informs that the Site, as well as all trademarks and brands used by it the Seller in connection with the sale of the products, is protected by intellectual and industrial property rights apply, and that it is forbidden any kind of reproduction, communication, distribution , publication, alteration or transformation, in any form and for any purpose they occur, site content, trademarks and logos used by the Seller.
13.2 The Seller does not assume any responsibility with regard to trademarks and other distinctive signs appearing on products traded by the site, for which the customer does not acquire any right, following the conclusion of the contract.

14. PAYMENT BY CREDIT CARD
14.1 Volpidonna srl unipersonale He chose to pay by credit card trough the XPAY (Cartasi) circuit and the PayPal electronic payment circuit. To ensure maximum security, the payment transaction is carried out directly on the secure server of PayPal or XPAY (Cartasi). Therefore, the numbers of the customer’s credit cards are not stored on the site of the seller, and is therefore not responsible for any fraudulent or illegal use that may be made by third parties of credit cards upon payment of the purchased products . By choosing to pay by credit card the customer will carry out the transaction automatically at the time of order confirmation. The charge amount of the order will be made when ordering. The credit cards accepted are all those belonging to the Maestro, Visa, Visa Electron, Mastercard, American Express.

15. TRADE POLICY
15.1 The Seller conducts e-commerce activities, both in relation to trade B2C (Business to Consumer), and the Commerce B2B (Business to Business), for the sale of both private consumer products and services, is not classified as consumer subjects .
15.2 The Seller is the commercial company that handles the Site and to relate to customers.
15.3 In consideration of its commercial policy, the Seller reserves the right not to accept orders from anyone other than the customer or orders that do not comply with its trade policy.
15.4 The General Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders for products among the customers of the Website and the Seller. Conditions of Sale do not regulate the supply of services or sale of products by parties other than the Seller that are present on the site through links, banners or other hypertext links. Before placing purchase orders for products and / or services other than the Seller, the client is invited to check their conditions of sale. The Seller, in fact, is not responsible for the provision of services by third parties or the execution of e-commerce transactions between users of the Site and third parties.

16. WHISLIST
16.1 The Wishlist (or “wish list”) is a service for members that functions as a reminder. Allows, that is, to select products of interest to follow the availability and price. In this way, without making each time a search, you can access with a simple click on the desired product. The presence of a product in Wishlist does not require the customer to purchase or guarantee the maintenance over time of price and availability. Wishlist The service will not necessarily be always active on the site.

17. Method of treatment and storage of data
17.1 The Seller shall make the processing of personal data by automated means or otherwise. In particular, by virtue of specific contract, it is the exclusive user of web space on the provider’s host server where the data is stored and archived, remaining accessible only to charge the Seller as well, for only technical requirements (such as, for example. , server maintenance) also host provider. Personal data will also be communicated to the subject in charge of delivery, within the limits of what is strictly necessary for the performance of such activities.
17.2 For further information on privacy, see the “PRIVACY POLICY” www.volpidonna.com/privacy.

18. Use of cookies
18.1 In compliance with the privacy policy guidelines adopted, the Seller informs the website visitors www.volpidonna.com that, at each connection, together with a copy of the web page requested by the connection, the web server where the site is stored, sent to the browser installed on the computer of a request for information that comes from this stored on a file. This file, once the connection to the server from which the cookie was sent, it is saved on the hard drive of your computer. This file will make your computer that stores recognizable in subsequent accesses, facilitating and making more rapid future access. Cookies, which remain stored for a limited time, can be deleted by the user logging into the browser folder.

19. Changes and Updates
19.1 The General Conditions of Sale may be amended from time to time in consideration of possible regulatory changes. The new Terms of Sale shall be effective from the date of publication on www.volpidonna.com site.

RETURN POLICY

The return is very simple procedure: you have 7 working days from the day you received your shipment to make the return. Email to info@volpidonna.com writing RETURNS in the object followed by the number of your order (which are in the order details that have been sent by mail). Briefly describe the anomaly and why do you want to make the product. We will respond within two working days by sending you a formal authorization to return and the address to which to send the product. The product can be made only via GLS courier; The product should be packed and returned in their original packaging perfectly intact in all its parts. The shipping costs will be fully borne by the customer. In case you chose a refund, this will be disbursed within the fourteenth day after the shipment it will be physically entrusted to the carrier. Without such authorization, all returns will be void and returned to you.

As of June 13, 2014 came into force amendments to the Consumer Code (Legislative Decree. 206/2005) introduced by Legislative Decree no. 21/2014 on the implementation of Directive 2011/83 / EU.

PAYMENT METHODS

Volpidonna srl unipersonale accepts major credit cards, pre-paid and rechargeable, issued by banks in the area Italian: VISA, MASTERCARD, AMERICAN EXPRESS, AURA. E ‘can only make payment through PayPal system or by cash on delivery.

PayPal, XPAY (Cartasi) and Credit Cards
By using one of our methods of payment the customer will be redirected to the secure server of Paypal or XPAY (Cartasi), where under your account, may terminate the purchase with credit cards Visa, Mastercard, Aura, American Express and also prepaid and rechargeable enabled.
We are very keen to point out that all the order information, to personal data and credit card details are strictly protected. For this reason we adopt the highest standards in data transfer and access to information. Specifically, all the information on your credit card go directly to the bank that processes the payment, in no case can then be displayed or stored by Volpidonna srl unipersonale

PRIVACY POLICY

I – INFORMATION RELATING TO THE PRIVACY POLICY OF THE SITE


1. This section contains information on Volpi Donna management in relation to the processing of Volpi Donna users’ data.

2. This information is also valid regarding the art. 13 of Legislative Decree no. 196/2003, Code regarding the protection of personal data, and regarding the Article 13 of EU Regulation no. 2016/679, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data, for persons interacting with Volpi Donna and can be reached at the address corresponding to the initial page:

www.volpidonna.com

3. The informative is provided only for Volpi Donna and not for other websites that may be visited by the user through links contained therein.

4. The purpose of this document is to provide information on the methods, timing and nature of the information that the data controllers must provide to users when connecting to the Volpi Donna web pages, regardless of the purpose of the connection itself, according to Italian and European legislations.

5. The informative may undergo changes due to the introduction of new rules in this regard, therefore the user is invited to check this page periodically.

6. If the user is under the age of 16, pursuant to article 8, c.1 EU regulation 2016/679, they must legitimize their consent through the authorization of their parents or guardians.

II – DATA PROCESSING


1 – Data Holder

1. The data owner is the natural or legal person, public authority, service or other body that, individually or together with others, determines the purposes and means of processing personal data. They also deal with safety profiles.

2. With regards to this website, the data owner is: Raffaella Volpi, and for any clarification or exercise of the user rights, please contact her at the following email address: raffaella.volpi.rv@gmail.com.


2 – Data Processing Manager

1. The manager is the natural or legal person, public authority, service or other party that processes personal data on behalf of the owner.

2. Pursuant to Article 28 of EU Regulation no. 2016/679, upon the appointment of the data owner, the data manager of the Volpi Donna website is: Raffaella Volpi.


3 – Data processing place

1. The processing of data generated by the use of Volpi Donna takes place at Largo San Giorgio 101/103.

2. In case of need, the data related to the newsletter service can be processed by the person in charge of the treatment or subjects appointed by it for this purpose at the relative office.

IIICOOKIES


1 – Type of Cookies

1. The Volpi Donna website uses cookies to make the user’s browsing experience easier and more intuitive: cookies are small text strings used to store some information that may concern the user, his preferences or the access device (computer, tablet or mobile phone) and are mainly used to adapt the operation of the site to the user’s expectations, offering a more personalized browsing experience and memorizing the choices made previously.

2. A cookie consists of a reduced set of data transferred to the user’s browser from a web server and can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.

3. Cookies do not register any personal information nor any identifiable information will be stored. If you want, you can prevent the saving of some or all cookies. However, in this case the use of the site and the services offered could be compromised. To proceed without changing the options related to cookies, simply continue browsing.

Below there are the types of cookies that the site uses:


2 – Technical cookies

1. There are numerous technologies used to store information on the user’s computer, which are then collected by the sites. Among these the best known and used are HTML cookies. They are used for navigation and to facilitate access and use of websites by the user. They are necessary for the transmission of communications on the electronic network, or the supplier, to provide the service requested by the customer.

2. The settings to manage or deactivate cookies may vary depending on the internet browser used. In any case, the user can manage or request the general deactivation or cancellation of cookies, modifying the settings of his internet browser. This deactivation can slow down or prevent access to some parts of the website.

3. The use of technical cookies allows a safe and efficient use of the website.

4. Cookies that are inserted in the browser and get retransmitted by Google Analytics or the statistics service of bloggers or similar are technical only if used for the purpose of optimizing the site directly by the owner of the site, which can collect information regarding the number users and how they visit the site. Under these conditions, the same rules apply for analytics cookies, in terms of information and consent, as for technical cookies.

5. Regarding the duration we can distinguish temporary session cookies that are deleted automatically at the end of the browsing session and are used to identify the user and thus avoid logging in to each page visited and the permanent ones that remain active in the PC after cancellation by the user.

6. Session cookies may be installed in order to allow access to the reserved area of the portal as an authenticated user.

7. They are not stored permanently but only for the duration of the navigation until the browser is closed and disappear when the browser is closed. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server necessary to allow the safe and efficient exploration of the site.


3 – Profiling cookies

1. Profiling cookies are those that create profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the user in the context of surfing the net.

2. When these types of cookies are used, the user must give explicit consent.

3. Article 22 of EU Regulation 2016/679 and Article 122 of the Code on data protection will be applied.

IV – PROCESSED DATA


1 – Data processing mode

1. Like all websites, this site also uses of log files in which the automatically collected information is stored during user visits. The information collected could be the following:

– internet protocol (IP) address;
– type of browser and device parameters used to connect to the site;
– name of the Internet Service Provider (ISP);
– date and time of visit;
– visitor’s web page (referral) and output;
– possibly the number of clicks.

2. The aforementioned information is processed automatically and is collected in an exclusively aggregated form in order to verify the correct functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the holder.

3. For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may possibly also include personal data such as IP address, which could be used, in accordance with applicable laws, in order to block attempts to damage the site itself or to damage other users, or in any case harmful activities or constituting a crime. Such data are never used for the identification or profiling of the user, but only for the protection of the site and its users, such information will be treated according to the legitimate interests of the owner.

4. If the site allows comments, or in case of specific services requested by the user, including the possibility to send the Curriculum Vitae for a possible working relationship, the site automatically detects and records some identification data of the user , including the email address. These data are voluntarily provided by the user at the time of requesting service delivery. By inserting a comment or other information, the user expressly accepts the privacy policy, and in particular agrees that the contents included are freely disseminated to third parties. The data received will be used exclusively for the provision of the requested service and only for the time needed to provide the service.

5. The information that users of the site believe to make public through the services and tools made available to them, are provided by the user knowingly and voluntarily, exempting this site from any liability regarding any violation of laws. It is up to the user to verify that they have permission to enter personal data of third parties or contents protected by national and international regulations.


2 – Purposes of data processing

1. The data collected by the site during its operation are used exclusively for the purposes indicated above and kept for the time strictly necessary to carry out the activities specified, and in any case not later than 2 years.

2. In any case, the data collected from the site will never be provided to third parties, for any reason, unless it is a legitimate request by the judicial authority and only in the cases provided by law.

3. The data used for security purposes (block attempts to damage the site) are kept for the time strictly necessary to achieve the previously indicated end.


3 – Data provided by the user

1. As indicated above, the optional, explicit and voluntary sending of e-mails to the addresses indicated on this website entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.

2. Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services on request.


4 – Support in configuring your browser

1. The user can manage cookies also through the settings of his browser. However, deleting cookies from your browser may remove the preferences you have set for the site.

2. For further information and support, you can also visit the specific help page of the browser you are using:


– Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

– Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences

– Safari: http://www.apple.com/legal/privacy/it/

– Chrome: https://support.google.com/accounts/answer/61416?hl=it

– Opera: http://www.opera.com/help/tutorials/security/cookies/


5 – Social Network Plugins

1. This site also incorporates plugins and/or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard the privacy of users. Possibly cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if the user browses is logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of registration to the social network.

2. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks, to which reference is made:

Facebook: https://www.facebook.com/help/cookies

Twitter: https://support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter

Google+:http://www.google.com/policies/technologies/cookies

Pinterest: https://about.pinterest.com/it/privacy-policy

AddThis: http://www.addthis.com/privacy/privacy-policy

Linkedin: https://www.linkedin.com/legal/cookie-policy

V. USER RIGHTS


1. Article. 13, c. 2 of EU Regulation 2016/679 lists the user’s rights.

2. The Volpi Donna website therefore intends to inform the user about the existence of:

– the right of the interested party to ask the holder for access to personal data (Article 15 of the EU Regulation), their updating (Article 7, paragraph 3, letter a) of the Legislative Decree 196/2003), the rectification (Article 16 of the EU Regulation), integration (Article 7, paragraph 3, letter a) of the Legislative Decree 196/2003) or the limitation of processing that concerns it (Article 18 of the EU Regulation) or to oppose, for legitimate reasons, to their treatment (Article 21 EU Regulation), in addition to the right to data portability (Article 20 EU Regulation);

– the right to request cancellation (Article 17 of the EU Regulation), transformation into anonymous form or blocking of data processed in violation of the law, including those whose retention is unnecessary for the purposes for which the data are been collected or subsequently processed (Article 7, paragraph 3, letter b) of Legislative Decree 196/2003);

– the right to obtain the attestation that the operations of updating, rectification, integration of data, cancellation, blocking of data, transformation have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where such fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right (Article 7, paragraph 3, letter c) of Legislative Decree no. 196/2003);

3. Requests may be sent to the data controller, without formalities or, alternatively, using the model provided by the Personal Data Protection Authority, or by sending an email to: raffaella.volpi.rv@gmail.com

4. If the treatment is based on art. 6, paragraph 1, lett. a) – express consent to use – or on art. 9, paragraph 2, lett. a) – express consent to the use of genetic, biometric, health-related data revealing religious beliefs, philosophical or union membership, revealing racial or ethnic origin, political opinions – the user has the right to revoke the consent at any time without prejudice to the lawfulness of the treatment based on the consent given prior to the revocation.

5. Likewise, in the event of violation of the law, the user has the right to lodge a complaint with the Guarantor for the Protection of Personal Data, as the authority responsible for monitoring the processing in the Italian State.

6. For a more in-depth examination of the rights that compete with it, see articles 15 and ss. of the 2016/67 EU Regulation and the art. 7 of Legislative Decree no. 196/2003.

VI – DATA TRANSFER TO EXTRA EU COUNTRIES


1. This site may share some of the data collected with services located outside the European Union. In particular with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized and strictly regulated by Article 45, paragraph 1 of EU Regulation 2016/679, for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.

2. Data will never be transferred to third countries that do not comply with the conditions set out in Article 45 e ss of the EU Regulation.

VII. SECURITY DATA PROVIDED


1. This site processes the data of users in a lawful and correct manner, adopting appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

2. In addition to the owner, in some cases, may have access to the data categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services, couriers postal services, hosting providers, IT companies, communication agencies).

VIII. CHANGES TO THIS DOCUMENT


1. This document, published at:

www.volpidonna.com/privacy

constitutes the privacy policy of this site.

2. It may be subject to changes or updates. Users are invited to periodically consult this page to keep up to date with the latest legislative news.

3. Previous versions of the document will still be available on this page.

4. The document was updated on 21/05/2018 to comply with the relevant regulations, and in particular in accordance with EU Regulation 2016/679.

 

 

PRIVACY POLICY UPDATED ON 2018 15TH OF MAY

I – INFORMATION RELATING TO THE PRIVACY POLICY OF THE SITE

1. This section contains information on Volpi Donna management in relation to the processing of Volpi Donna users’ data.
2. This information is also valid regarding the art. 13 of Legislative Decree no. 196/2003, Code regarding the protection of personal data, and regarding the Article 13 of EU Regulation no. 2016/679, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data, for persons interacting with Volpi Donna and can be reached at the address corresponding to the initial page:
www.volpidonna.com
3. The informative is provided only for Volpi Donna and not for other websites that may be visited by the user through links contained therein.
4. The purpose of this document is to provide information on the methods, timing and nature of the information that the data controllers must provide to users when connecting to the Volpi Donna web pages, regardless of the purpose of the connection itself, according to Italian and European legislations.
5. The informative may undergo changes due to the introduction of new rules in this regard, therefore the user is invited to check this page periodically.
6. If the user is under the age of 16, pursuant to article 8, c.1 EU regulation 2016/679, they must legitimize their consent through the authorization of their parents or guardians.

II – DATA PROCESSING

1 – Data Holder
1. The data owner is the natural or legal person, public authority, service or other body that, individually or together with others, determines the purposes and means of processing personal data. They also deal with safety profiles.
2. With regards to this website, the data owner is: Raffaella Volpi, and for any clarification or exercise of the user rights, please contact her at the following email address: raffaella.volpi.rv@gmail.com.

2 – Data Processing Manager
1. The manager is the natural or legal person, public authority, service or other party that processes personal data on behalf of the owner.
2. Pursuant to Article 28 of EU Regulation no. 2016/679, upon the appointment of the data owner, the data manager of the Volpi Donna website is: Raffaella Volpi.

3 – Data processing place
1. The processing of data generated by the use of Volpi Donna takes place at Largo San Giorgio 101/103.
2. In case of need, the data related to the newsletter service can be processed by the person in charge of the treatment or subjects appointed by it for this purpose at the relative office.

III – COOKIES

1 – Type of Cookies
1. The Volpi Donna website uses cookies to make the user’s browsing experience easier and more intuitive: cookies are small text strings used to store some information that may concern the user, his preferences or the access device (computer, tablet or mobile phone) and are mainly used to adapt the operation of the site to the user’s expectations, offering a more personalized browsing experience and memorizing the choices made previously.
2. A cookie consists of a reduced set of data transferred to the user’s browser from a web server and can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.
3. Cookies do not register any personal information nor any identifiable information will be stored. If you want, you can prevent the saving of some or all cookies. However, in this case the use of the site and the services offered could be compromised. To proceed without changing the options related to cookies, simply continue browsing.
Below there are the types of cookies that the site uses:

2 – Technical cookies
1. There are numerous technologies used to store information on the user’s computer, which are then collected by the sites. Among these the best known and used are HTML cookies. They are used for navigation and to facilitate access and use of websites by the user. They are necessary for the transmission of communications on the electronic network, or the supplier, to provide the service requested by the customer.
2. The settings to manage or deactivate cookies may vary depending on the internet browser used. In any case, the user can manage or request the general deactivation or cancellation of cookies, modifying the settings of his internet browser. This deactivation can slow down or prevent access to some parts of the website.
3. The use of technical cookies allows a safe and efficient use of the website.
4. Cookies that are inserted in the browser and get retransmitted by Google Analytics or the statistics service of bloggers or similar are technical only if used for the purpose of optimizing the site directly by the owner of the site, which can collect information regarding the number users and how they visit the site. Under these conditions, the same rules apply for analytics cookies, in terms of information and consent, as for technical cookies.
5. Regarding the duration we can distinguish temporary session cookies that are deleted automatically at the end of the browsing session and are used to identify the user and thus avoid logging in to each page visited and the permanent ones that remain active in the PC after cancellation by the user.
6. Session cookies may be installed in order to allow access to the reserved area of the portal as an authenticated user.
7. They are not stored permanently but only for the duration of the navigation until the browser is closed and disappear when the browser is closed. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server necessary to allow the safe and efficient exploration of the site.

3 – Profiling cookies
1. Profiling cookies are those that create profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the user in the context of surfing the net.
2. When these types of cookies are used, the user must give explicit consent.
3. Article 22 of EU Regulation 2016/679 and Article 122 of the Code on data protection will be applied.

IV – PROCESSED DATA

1 – Data processing mode
1. Like all websites, this site also uses of log files in which the automatically collected information is stored during user visits. The information collected could be the following:
– internet protocol (IP) address;
– type of browser and device parameters used to connect to the site;
– name of the Internet Service Provider (ISP);
– date and time of visit;
– visitor’s web page (referral) and output;
– possibly the number of clicks.
2. The aforementioned information is processed automatically and is collected in an exclusively aggregated form in order to verify the correct functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the holder.
3. For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may possibly also include personal data such as IP address, which could be used, in accordance with applicable laws, in order to block attempts to damage the site itself or to damage other users, or in any case harmful activities or constituting a crime. Such data are never used for the identification or profiling of the user, but only for the protection of the site and its users, such information will be treated according to the legitimate interests of the owner.
4. If the site allows comments, or in case of specific services requested by the user, including the possibility to send the Curriculum Vitae for a possible working relationship, the site automatically detects and records some identification data of the user , including the email address. These data are voluntarily provided by the user at the time of requesting service delivery. By inserting a comment or other information, the user expressly accepts the privacy policy, and in particular agrees that the contents included are freely disseminated to third parties. The data received will be used exclusively for the provision of the requested service and only for the time needed to provide the service.
5. The information that users of the site believe to make public through the services and tools made available to them, are provided by the user knowingly and voluntarily, exempting this site from any liability regarding any violation of laws. It is up to the user to verify that they have permission to enter personal data of third parties or contents protected by national and international regulations.

2 – Purposes of data processing
1. The data collected by the site during its operation are used exclusively for the purposes indicated above and kept for the time strictly necessary to carry out the activities specified, and in any case not later than 2 years.
2. In any case, the data collected from the site will never be provided to third parties, for any reason, unless it is a legitimate request by the judicial authority and only in the cases provided by law.
3. The data used for security purposes (block attempts to damage the site) are kept for the time strictly necessary to achieve the previously indicated end.

3 – Data provided by the user
1. As indicated above, the optional, explicit and voluntary sending of e-mails to the addresses indicated on this website entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.
2. Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services on request.

4 – Support in configuring your browser
1. The user can manage cookies also through the settings of his browser. However, deleting cookies from your browser may remove the preferences you have set for the site.
2. For further information and support, you can also visit the specific help page of the browser you are using:

– Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
– Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences
– Safari: http://www.apple.com/legal/privacy/it/
– Chrome: https://support.google.com/accounts/answer/61416?hl=it
– Opera: http://www.opera.com/help/tutorials/security/cookies/

5 – Social Network Plugins
1. This site also incorporates plugins and/or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard the privacy of users. Possibly cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if the user browses is logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of registration to the social network.
2. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks, to which reference is made:
Facebook: https://www.facebook.com/help/cookies
Twitter: https://support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter
Google+:http://www.google.com/policies/technologies/cookies
Pinterest: https://about.pinterest.com/it/privacy-policy
AddThis: http://www.addthis.com/privacy/privacy-policy
Linkedin: https://www.linkedin.com/legal/cookie-policy

V. USER RIGHTS

1. Article. 13, c. 2 of EU Regulation 2016/679 lists the user’s rights.
2. The Volpi Donna website therefore intends to inform the user about the existence of:
– the right of the interested party to ask the holder for access to personal data (Article 15 of the EU Regulation), their updating (Article 7, paragraph 3, letter a) of the Legislative Decree 196/2003), the rectification (Article 16 of the EU Regulation), integration (Article 7, paragraph 3, letter a) of the Legislative Decree 196/2003) or the limitation of processing that concerns it (Article 18 of the EU Regulation) or to oppose, for legitimate reasons, to their treatment (Article 21 EU Regulation), in addition to the right to data portability (Article 20 EU Regulation);
– the right to request cancellation (Article 17 of the EU Regulation), transformation into anonymous form or blocking of data processed in violation of the law, including those whose retention is unnecessary for the purposes for which the data are been collected or subsequently processed (Article 7, paragraph 3, letter b) of Legislative Decree 196/2003);
– the right to obtain the attestation that the operations of updating, rectification, integration of data, cancellation, blocking of data, transformation have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where such fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right (Article 7, paragraph 3, letter c) of Legislative Decree no. 196/2003);
3. Requests may be sent to the data controller, without formalities or, alternatively, using the model provided by the Personal Data Protection Authority, or by sending an email to: raffaella.volpi.rv@gmail.com
4. If the treatment is based on art. 6, paragraph 1, lett. a) – express consent to use – or on art. 9, paragraph 2, lett. a) – express consent to the use of genetic, biometric, health-related data revealing religious beliefs, philosophical or union membership, revealing racial or ethnic origin, political opinions – the user has the right to revoke the consent at any time without prejudice to the lawfulness of the treatment based on the consent given prior to the revocation.
5. Likewise, in the event of violation of the law, the user has the right to lodge a complaint with the Guarantor for the Protection of Personal Data, as the authority responsible for monitoring the processing in the Italian State.
6. For a more in-depth examination of the rights that compete with it, see articles 15 and ss. of the 2016/67 EU Regulation and the art. 7 of Legislative Decree no. 196/2003.

VI – DATA TRANSFER TO EXTRA EU COUNTRIES

1. This site may share some of the data collected with services located outside the European Union. In particular with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized and strictly regulated by Article 45, paragraph 1 of EU Regulation 2016/679, for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.
2. Data will never be transferred to third countries that do not comply with the conditions set out in Article 45 e ss of the EU Regulation.

VII. SECURITY DATA PROVIDED

1. This site processes the data of users in a lawful and correct manner, adopting appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.
2. In addition to the owner, in some cases, may have access to the data categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services, couriers postal services, hosting providers, IT companies, communication agencies).

VIII. CHANGES TO THIS DOCUMENT

1. This document, published at:
www.volpidonna.com/privacy
constitutes the privacy policy of this site.
2. It may be subject to changes or updates. Users are invited to periodically consult this page to keep up to date with the latest legislative news.
3. Previous versions of the document will still be available on this page.
4. The document was updated on 21/05/2018 to comply with the relevant regulations, and in particular in accordance with EU Regulation 2016/679.